Privacy Policy
Please read this policy carefully to understand how we collect, use and store your personal data.

The Louis Ross Foundation is a registered charity in England and Wales (xxxxxxxx).

The processing of your personal data is carried out by the Louis Ross Foundation. If you have any questions regarding our privacy policy, please contact:
The Data Protection Officer
Louis Ross Foundation
Ashley Wood House
Tarrant Keyneston
Blandford Forum
DT11 9GJ

Our privacy & cookie policy takes into account several legal instruments, including:
the Data Protection Act 1998; the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011
Directive 2009/136/EC of 25 November 2009 (“The European Union Cookie Directive”).

Notification of Change of Privacy & Cookie Policy
We reserve the right to amend this privacy statement. You are advised to visit this website section periodically in order to keep up to date with the changes in our privacy policy.

By using our website, our social media pages (such as Facebook), subscribing to our services, donating to us and/or shopping online you agree that we can place the types of cookies set out below on your device and use your data in accordance with this policy.

In order to remember that you have accepted our use of cookies, we will place a temporary cookie to remember your consent for 3 months.

Email Terms of Use
Emails aren’t always secure, and they may be intercepted or changed after they’ve been sent. The Louis Ross Foundation doesn’t accept liability if this happens. The contents of emails reflect their author’s views and not necessarily those of the Louis Ross Foundation. The information in emails is confidential, so if you’ve received one by mistake, please delete it without copying, using, or telling anyone about its contents. Please do not send the Louis Ross Foundation any financial data through email.

How do we Collect Information?
We may collect information about you whenever you interact with us. For example, when you contact The Louis Ross Foundation regarding our activities, register as a supporter, send or receive information or make a donation to us, you specifically and knowingly provide us with your personal information.

What Information do we Collect?
When you interact with us, we may collect names, addresses, email addresses, telephone numbers, bank account details for setting up a regular direct debit and, where appropriate, dates of birth. We do not use cookies to collect this type of information. All online financial transactions will be encrypted using SSL (Secure Sockets Layer).

Will we Disclose the Information we have Collected to Outside Parties?
No, we will not pass your information to any outside organisation. We will only disclose your information if required to do so by law.

How we Protect your Personal Information?
We take appropriate physical, electronic and managerial measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary.
Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk. However, any payment card details (such as credit or debit cards) we receive on our website are passed securely to our payment processing provider according to the Payment Card Industry Security Standards.

Your Credit Card Information
If you use your credit card to donate to us or buy something, we pass your credit card details securely to our payment processing partner as part of the payment process. We do this in accordance with the Payment Card Industry Security Standard and don’t store the details on our website.

Can you Gain Access to your Personal Information?
You may request a copy of the personal information relating to you which is kept on file by The Louis Ross Foundation (for which we may charge a small fee) by contacting the Data Protection Officer.

How to Update my Information or Change my Marketing Preferences?
If you want to update the information we hold for you or you think any information we have about you is incorrect or incomplete, please get in touch as soon as possible. Please email

If you want to have your details removed from our marketing mailing lists, or to change your marketing preferences, please email

Children’s Data
When you register with us, you are stating that you are over 18 years of age or are a minor acting with parental consent. You agree that any information you provide to us about yourself upon registration or at any time is true.

We cannot be held responsible for the privacy of data collected by websites not owned or managed by the Louis Ross Foundation, including those linked through our website.

Cookie Policy
Cookies and how we use them

What are Cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at: and for a video about cookies visit

Do we use cookies?

Types of cookies
There are two broad types of cookies – ‘first party cookies’ and ‘third party cookies’:
First party cookies are cookies that are served directly by the website operator to your computer, and are often used to recognise your computer when it revisits that site and to remember your preferences as you browse the site. Basically, these are our cookies.

Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer when you visit other websites. Third party cookies are most commonly used for website analytics or advertising purposes.

In addition, cookies may be either ‘session cookies’ or ‘persistent cookies’. Your computer automatically removes session cookies once you close your browser. Persistent cookies will survive on your computer until an expiry date specified in the cookie itself, is reached. We use both session and persistent cookies.

Categories of cookies we use
1. Strictly necessary cookies: These cookies are essential for the user to move around the website and to use its features
2. Performance cookies: These cookies collect information about how the user makes use of the site, e.g. which pages the user visits most. These cookies do not collect information that identifies the user
3. Functionality cookies: These cookies remember choices made by the user and enhance the features, e.g. language or users location. This cookie is also used to remember a user’s preferences for a font size, or customisable parts of a web page.
4. Targeting or advertising cookies: These cookies collect information about the users’ browsing habits. This may also include your use of social media sites, e.g. Facebook, etc. or how you interact with our website which then shows you relevant content elsewhere on the internet. NB. These may also be used to remarket to you in limited circumstances.

We have assessed our cookies based on the ICC Cookie Guide. The majority of our cookies fall into the first two categories. However, we also use cookies on our webpages which are in categories 3 and 4.

What information do we collect?
We may collect some, or all, of this information when you visit our website, depending on how you use it. We monitor how people use our website so we can improve it. We collect this information anonymously.
However, you can use our website anonymously without giving us any information.
If you visit our website, we may record information about including (but not limited to):
the areas of the website you visit
the amount of time you spend on the site
whether you are new to the site, or have visited it before
how you came to our website – e.g. through an email link or a search engine
the type of device and browser you use
how you use the website and the quality of your experience

We use cookies to track how donors come to our site. For example, we use approach codes in our internet addresses (URLs) to show us whether a donation came from and give us insight into the effectiveness of our marketing material. Some of this will be used by third party cookies to target you with relevant advertising (see below).

Although not through cookies, we do measure the success of the emails we send – so we know what subject lines and stories people liked the most. We receive this information anonymously, we don’t share this information.

Website Statistics Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more details please read Google’s Analytics overview.
You can always opt-out of Google Analytics cookies by Google’s opt-out tool.

Third Party Cookies
You may notice some cookies that are not related to the Louis Ross Foundation’s website whilst visiting Some of our pages contain embedded content such as Twitter feed or Facebook likes, and you may receive cookies delivered from these websites. The Louis Ross Foundation does not govern the publication of 3rd party cookies. To understand more about their cookies and privacy statements, please visit the relevant sites.

Some of our cookies might remind you about our work and how you can help after you have left the website. These are the targeting/advertising cookies we use. It is a useful tool for us to keep public awareness of our campaigns and how they can be supported.

If you do not want cookies to be stored on your PC it is possible to disable this function without affecting your navigation around the site.

Changing your Cookie Preferences
The “Help” menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Below is some helpful guidance about how to make these changes.

How to disable cookies?
If you are using Microsoft Internet Explorer and you wish to block the Louis Ross Foundation’s website cookies, you can perform the following:

1. On your browser tools menu, select ‘Internet Options’
2. Click on the ‘Privacy’ tab and then on the ‘Sites’ button
3. Type into the ‘Address of website’ field:
5. Click on the ‘Block’ button
6. Click on the OK button
7. Other browsers:
– Firefox cookie management
– Chrome cookie management
– Safari cookie management

Find more detailed information on disabling cookies from